Privacy Notice

This privacy notice discloses the privacy practices for Multiple Systems, Inc. This privacy notice applies solely to information collected by this web site. It will notify you of the following: What personally identifiable information is collected from you through the web site; how it is used and with whom it may be shared; what choices are available to you regarding the use of your data; the security procedures in place to protect the misuse of your information and how you can correct any inaccuracies in the information.

Payment Methods and Security

multiplesystems.com accepts Visa, Mastercard, Discover and American Express. We process your credit card in real time across a secure connection. We DO NOT store your credit card details to protect the security of your information. "MULTIPLE SYSTEMS, 806-373-7073 TX" will appear on your credit card statement.

Information Collection, Use, and Sharing

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you. We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email, during checkout or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Your Access to and Control Over Information

You can do the following at any time by contacting us via the email address or phone number given on our website: See what data we have about you, if any. Change/correct any data we have about you. Have us delete any data we have about you. Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. multiplesystems.com uses industry-standard encryption technology to provide for the security of vital information. Our web site is certified by Geotrust, which verifies that our web site is authentic and that all transactions are secured by Secure Socket Layer (SSL) encryption. Multiple Systems, Inc., however, cannot guarantee that any electronic commerce is totally secure.

Wherever we collect sensitive information (such as name, address and email address), the information is encrypted and transmitted to us in a secure way. When you enter highly sensitive data (your credit card information) we process the transaction in real time and do NOT store your details. You can verify that sensitive information is being protected by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Order information (excluding payment details) is the only data stored offline, and this is for backup purposes only. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 806-373-7073 or via email.

Sales Tax

Sales tax is charged on all orders placed in the state of Texas.

Shipping Costs

All products available for shipment through our store can be accessed by clicking on the link in checkout, or alternatively using the information included in your Order Confirmation Email.

Refund Policy

multiplesystems.com understands that products are sometimes ordered in error, or do not meet expectations. In the event that you are not completely happy with your purchase and request a refund within 30 days, Multiple Systems, Inc. can issue it unless the request is in contradiction to the refund policy. Multiple Systems, Inc. partners may refuse refund requests if they are outside of their refund policies. Multiple Systems, Inc. may request proof that a product has been returned.

Multiple Systems, Inc. 2716 Tee Anchor Blvd. Amarillo, TX 79104